Refunds
Refunds policy
You pay once for a digital tool. If it is not right, we will put it right.
Last updated 18 October 2026
What you are buying
The Finance Tracker, 90-Day Discipline Planner, Habit Tracker, and Weekly Review System are digital products. Nothing is shipped. After payment, the product is delivered electronically.
Change of mind
You can ask for a full refund within 14 days of purchase. Email hello@purposerefined.com from the address you used at checkout and name the product. We refund the original payment method through Stripe. The money usually returns within 5–10 business days, depending on your bank.
Faulty or not as described
If a file will not open, is incomplete, or is not the product you paid for, contact us. We will send a working copy or refund you in full. You do not have to wait out the 14 days for a faulty product. This sits alongside your rights under the Consumer Rights Act 2015.
What we do not refund
We do not refund a product because a habit did not stick, or because the files were edited and no longer work. A purchase is a single payment, so there is no partial refund and no subscription to cancel.
How to ask
Email hello@purposerefined.com with the subject “Refund”, the product name, and the email address used at checkout. You can also start from the contact page.